Computational linguistic-based Natural Language Processing framework that extracts, interprets and organizes voice data into valuable insights.
All-in-one framework to preserve your data context and make the way for in-depth analysis.
Customer Satisfaction : Identify recurring themes, trends, and hot topics that can rapidly highlight customer satisfaction levels
Competitive Intelligence : Identify competitive intelligence in conversation data with new and at-risk customers
Audit Your Agents : Quickly see who are the underperforming agents on your customer service team and figure out how to fix the issue
Provides Contextual Analysis : Search Results to provide contextual analysis of millions of calls, for improved optimization
Document Useful Information : Extracts useful information / VOC from large call databases. Removes ambiguities, and create value
Get Product-wise Insights : Categorize & combine calls based on product types
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SandLogic Technologies Pvt. Ltd.
2nd floor, Garuda BHIVE, BMTC Complex, Old Madiwala, Kuvempu Nagar, Stage 2, BTM Layout, Bengaluru, Karnataka – 560068. India.
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